ACCIDENT REPAIR FAQs

Having your vehicle repaired after an accident can be a stressful experience and you will probably have lots of questions to ask. Here are some answers to some commonly asked questions.

In the event of an accident, can you collect my vehicle? Yes, anywhere in the UK mainland, 24 hours a day. Cost to you - FREE.

Can I contact you out of normal working hours? Yes, we have 24/7 UK call centres to assist you.. Cost to you - FREE.

Can you deal directly with my insurer? Yes, we may need a little information from you, but we would be only too pleased to help. Cost to you - FREE.

Can you supply me with a fully costed estimate? Yes, we can book you an appointment to see one of our estimators 6 days a week. Cost to you - FREE.

Can you supply me a free courtesy car whilst my vehicle is with you? Yes, subject to availability and qualification. Cost to you - FREE.

My car is a total loss - can you assist me with a replacement? Yes, we have special partnerships with many vehicle retailers. We can give you their details or let them know what you are looking for and they'll contact you. Cost to you - FREE.

What warranty do you give me? 6 years or the remainder of the manufacturer's - which ever is the greatest on workmanship and defects. Parts are covered under the manufacturer's standard guarantee.

If you have any further questions about our accident repair services, please contact us.